Shipping policy

Shipping Policy – TeachingNest

At TeachingNest, we aim to deliver quality educational products to your doorstep in a timely, safe, and reliable manner. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Orders placed on weekends or holidays will be processed on the next working day.
Customized, bulk, or made-to-order products may require additional processing time. In such cases, the estimated dispatch timeline will be communicated to you separately.

2. Shipping Locations

We currently ship across India.
International shipping is available for selected products. Availability, shipping charges, and delivery timelines for international orders may vary depending on the destination country.

3. Estimated Delivery Time

Domestic Orders (India):

Metro Cities: 3–6 business days
Non-Metro / Remote Areas: 5–10 business days

International Orders:

Estimated delivery time ranges between 10–20 business days, depending on the destination and customs clearance.

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated at checkout based on:
- Delivery location
- Weight and size of the package
- Shipping method selected
Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email/WhatsApp message with tracking details.
You can track your order using the provided tracking link.

6. Delays in Delivery

While we strive to deliver orders within the estimated time, delays may occur due to factors beyond our control, such as:

Courier partner delays
Natural disasters or strikes
Incorrect or incomplete shipping address

TeachingNest will not be responsible for delays caused by such circumstances, but we will always assist you in tracking and resolving issues.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.
If a delivery fails due to an incorrect address or unavailability of the recipient, re-shipping charges may apply.

8. Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:
- Order ID
- Photos/videos of the package and product

We will review the issue and arrange for a replacement or resolution as per our policy.

9. Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs duties, taxes, or import fees as per the destination country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping cost.